Following through on its commitment to enhance workforce development by offering soft-skills training to local employees, the Somerset-Pulaski Economic Development Authority (SPEDA) has partnered with Somerset Community College’s Workforce Solutions program to provide four free employee training opportunities this fall.
Taught by instructors Eric Wooldridge and Emily Conley, these classes focus on important interpersonal skills — communication, team-building, problem-solving, leadership and work ethic — that are vital to successful collaboration in the workplace.
“Developing our workforce is crucial to economic growth,” said Chris Girdler, SPEDA president and CEO. “SPEDA has a great interest in helping educate and train skilled employees to ensure businesses have the manpower they need to be successful. As a certified Kentucky Work Ready Community, it is important to maintain our commitment to providing the highly-skilled workforce required in today’s competitive global economy.”
The fall employee training workshop series at SCC targets skills in team building, customer relationships and communication. Each class is four hours (1-5 p.m.) on its respective date, will be limited to the first 25 participants, and offered free of charge. Classes include:
Building Team Pride and Purpose, Sept. 26 — When team members feel pride in what they do and have a clear sense of purpose, they begin to anticipate success. This leadership seminar helps participants explore ways to unleash the power of pride and purpose in their teams.
LEADing Customer Service, Oct. 24 — In this session participants will learn the importance of LEADing Customer Service in the workplace. Customer service is ever-changing just as our customers are ever-changing. This model keeps us relevant and uses a combination of critical thinking, self-motivation and peer accountability to change the culture of customer service. Participants will strengthen key skills associated with customer service and be given award-winning tools to adopt in their individual areas of service.
Generational Communication for Business Leaders, Nov. 21 — Based on research and historic cultural data, along with educational trends and responses, this training will provide you with the information and insight you need to open the lines of communication and the best practices in reaching your performance and retention goals. Workforce mentality, ethics, and overall goals have changed greatly over the past five decades, and business leaders that wish to excel in their industry need to have an understanding of these changes and be capable of adapting.
Speaking to Influence Others, Dec. 12 — The purpose of this seminar is to provide participants with speaking techniques and strategies that achieve business results by gaining the attention, ensuring the understanding, and influencing the actions of other people.
For more information or to register, contact SCC Workforce Solution’s Kelly Strunk at (606) 451-6692 or email firstname.lastname@example.org.